Trino Online Casino Terms

Welcome to Trino Online Casino. These Terms and Conditions govern your use of our website, Trino Casino.com, and all services we provide, including casino games, live dealer tables, sports betting and promotions. By creating a Trino casino account, completing a Trino casino login, or using the Trino casino app, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree, we ask that you refrain from using our platform.

Operator Information and Licensing

We operate under the ownership of Fortuna Games N.V., registered in Curacao under number 162413, at Seru Loraweg 17 C, Willemstad, Curacao. Our billing agent and EEA representative is Deltaprime Limited, registration number HE 444864, based in Nicosia, Cyprus. We hold a licence issued by the Curacao Gaming Authority, licence No. OGL/2024/112/0974, issued 24 June 2025. We established Trino in 2024 and have since built a growing library of over 12,000 games from 65 providers, including Pragmatic Play, KA Gaming, Yggdrasil, Play'n GO and many others.

Eligibility and Account Registration

To use Trino Casino, you must be at least 18 years old, or the legal gambling age in your jurisdiction, whichever is higher. We only permit one account per person, household and IP address. When registering for casino Trino, you must provide accurate and complete personal information. Any attempt to falsify your identity, age or location may result in suspension of your account and forfeiture of funds.

We serve players across New Zealand, Poland, Norway, Canada, Brazil, Australia, Chile, Hungary, Kazakhstan, Portugal, Spain, Italy, France, Finland and other approved markets, with our site localized into English, Spanish, Portuguese, Italian, French, Polish, Norwegian, Finnish, Kazakh and Russian. However, we restrict access from a long list of jurisdictions, including the United States and its territories, the United Kingdom, Russia, Ukraine, Spain, France, Denmark and several others listed in our general policy documents. We also exclude all FATF-blacklisted countries and any jurisdiction deemed prohibited by the Curacao Gaming Authority.

We strictly prohibit the use of VPNs, proxies or any similar service that masks or manipulates your real location. If we detect such activity, we reserve the right to void winnings, close your account and withhold deposits.

Account Security

You are responsible for keeping your Trino casino login credentials confidential. We are not liable for losses arising from unauthorized access to your account if you have failed to protect your password. If you suspect unauthorized use, you must notify us immediately via support@Trino Casino.com.

Deposits, Withdrawals and Payment Methods

We accept deposits via Visa, Mastercard, Skrill, Neteller, MiFinity, Google Pay, Apple Pay and Revolut. Our minimum deposit to qualify for a welcome bonus is EUR 20 or the equivalent in your local currency, while the minimum deposit for the sports freebet is EUR 25. Withdrawals must generally be made using the original payment method used for the deposit, and we may require additional security checks before approving an alternative method.

Our withdrawal limits are set at EUR 5,000 per calendar day, EUR 10,000 per calendar week, and EUR 20,000 within any rolling 30-day period. We allow only one pending withdrawal per payment method at a time, and on certain methods, only one request per 24 hours. Many of our players search for the Trino casino withdrawal time before playing — we process all withdrawal requests within three banking days, though some payment channels, additional verification checks, or public holidays may extend this period. Please note that your provider's own crediting time is added on top of our processing window.

Each real money deposit must be wagered three times before you can request a withdrawal; bonus funds and winnings generated from bonus funds do not count toward this requirement. We apply a chargeback administration fee of EUR 50, and our total liability to you is capped at EUR 500 in aggregate.

Verification and KYC

We require Know Your Customer verification before any withdrawal, regardless of the amount, and whenever your cumulative lifetime deposits reach EUR 5,000. You must complete verification within 90 days of registration or 30 days of our request, whichever comes first. If you fail to do so, we may close your account and void any winnings, though your deposits remain refundable. We may request a photo ID, proof of address, certified copies of identification, proof of payment method ownership, and information on your source of funds and source of wealth. In some cases, we may ask for a selfie, a liveness check, face verification, or a verification call.

Bonuses and Promotions

Our welcome package spans your first four deposits and can total 450% plus 500 free spins (the Trino casino welcome bonus banner may state 400% + 500 FS). As part of our current Halloween promotion, your first deposit can unlock 150% plus 200 free spins on Le Vampire by Hacksaw, subject to maximum bonus caps that vary by currency. Wagering on bonus funds and related free spin winnings is 35x, with bonuses valid for seven days after activation, and a maximum bet of EUR 5 or the local equivalent applies during wagering.

We also offer a Weekly Cashback of up to 35%, capped at EUR 20,000, a Sport Boost freebet from EUR 25 deposits, and our Bonus Shop, where loyalty coins can be exchanged for free spins and bonus cash. If you are searching for a Trino casino bonus code or Trino casino promo code, please check our promotions page, as offers change periodically and are subject to these terms. Any withdrawal request will cancel unused bonuses, and only one active bonus is permitted at a time. Our maximum cashout from a deposit bonus is five times the bonus or deposit amount, while free spin winnings are capped at EUR 100 per slot.

Game weighting applies differently across our catalogue: slots and most other games contribute 100% toward wagering, while table games, video poker, roulette, blackjack, baccarat, craps and crash games contribute only 10%. Certain providers carry reduced or zero weighting, and live casino games, along with titles from Amusnet, Wazdan, InOut Games and Turbo Games, cannot be played while a bonus is active.

Responsible Gaming and Account Closure

We are committed to promoting responsible play and offer tools to help you manage your gaming activity, including deposit limits and self-exclusion options. If you choose to close your account, we will process the full available balance for withdrawal, subject to standard verification.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes, new features, or operational needs. We recommend reviewing this page periodically. Continued use of Trino Casino after changes are published constitutes your acceptance of the revised terms.

Governing Law and Disputes

These terms are governed by the laws applicable to our Curacao licence. If you have a dispute or complaint, please contact our support team first via live chat, available 24/7, or by emailing support@Trino Casino.com. We aim to resolve all issues fairly and promptly, in accordance with our licensing obligations.

Contact Us

If you have questions about these terms, your account, or need assistance with the Trino casino app, verification, or a withdrawal, our team is available around the clock through live chat and email. We also maintain active social channels on Instagram, Facebook, X, TikTok and Telegram where you can stay updated on new games, promotions and announcements.